My Octopus Items has been shipped but I've not received it yet

I want to change my address after fulfilment
Our 3PL provider has no control once it's been handed off to carrier.  So please contact the carrier directly or go into the carrier's local p...
Fri, 4 Aug, 2017 at 5:31 AM
My tracking number doesn't work
If DHL has been selected to deliver your order, it may happen that the tracking number indicated an old delivery date.  Indeed DHL is reusing tracking numb...
Sat, 29 Jul, 2017 at 5:10 AM
My tracking number says it has been shipped
Our logistics provider has no control once it's been handed off to carrier.  So please contact the carrier directly or go into the carrier's l...
Wed, 16 Aug, 2017 at 5:38 AM
I'm based out of the US, and I still haven't received my order
1) You sent me a tracking number 2 weeks ago and my shipment has not arrived yet Our logistics partner uses the services of 3 carriers depending on your co...
Wed, 11 Oct, 2017 at 9:32 AM