Account issues
Forgotten password, problems to create a new account, account logged out, time and date ...
The Octopus app is compatible with devices running the following operating systems. For Apple: The Octopus Watch App requires iOS 11 or later. If y...
Thu, 28 Mar, 2019 at 12:06 PM
You have the error message "An error occurred while creating the account, please try again later." Verify that you have an Internet connect...
Tue, 6 Feb, 2018 at 4:13 PM
If you are trying to login to your Octopus Watch App account but have one of the following error messages:
"Invalid email"
"Cannot comp...
Fri, 17 Nov, 2017 at 7:04 AM
If you are traveling to a different time zone with your kids or daylight saving is coming, you must change the time or the date on the Octopus Watch to refl...
Mon, 25 Mar, 2019 at 3:32 PM
The following message is displayed: "Sorry, you've been logged out and need to login again" Only one user account can be logged to o...
Fri, 23 Jun, 2017 at 7:12 AM
Validation of your email 1. One of the messages below is displayed You try to login the app and you have one of the following messages:
Confirm your e...
Thu, 21 Dec, 2017 at 2:50 AM
You have already created your Octopus Watch App account but you realized that you entered your email with a misspelling. You would like to change it. Yo...
Tue, 6 Feb, 2018 at 3:38 PM