Why isn't my kid's watch showing any activity?

Make sure the Motion feature is enabled in the Octopus app.






My kid's watch shows activity and Octo-Points, but no activity is shown in the Octopus app.

You need to sync the watch with the Octopus app to transfer its Motion data. After syncing, you will see your kid's Motion data including the number of Octo-Points they've earned.






How can my kid check the number of Octo-Points they've earned?

1) Double-tap the button to open the menu

2) Tap once, then tap again to reach the Motion page which displays the number of Octo-Points earned.