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Knowledge base
Getting Started
What is Octopus?
2
Octopus watch by Joy, the training wheels for good habits!
The Companion: a charging station/nightlight
Starting and setting my Octopus Watch for the first time
3
I am starting my Octopus Watch for the first time
Adapt the clock face to my child's age
Time periods
Routines, reminders and alerts
9
What is the difference between an Event and a Reminder?
How to set a routine: events
How to set a routine: reminders
Validation of a reminder
Configuring recurring reminders or events
See all 9 articles
Synchronizing and sharing an Octopus watch
5
Synchronizing the Octopus Watch and the Octopus App
Allowing another user to control the Octopus Watch
Updating the schedule of a shared Octopus Watch
Revoking a secondary user's access to the Octopus Watch
Controlling multiple Octopus Watches from a single app
All about the companion
2
What is a companion?
How do I setup my companion?
Watch feature
Hardware
5
Bracelet size
Water resistance
Screen resistance
Does the watch have an alarm or a speaker?
Battery charging time
Software
4
Languages
Progress bar
Time format (am/pm or 24h)
Number of icons and customised one
Safety
Safety
4
In Case of Emergency (ICE)
Why the Octopus Watch does synchronise only for a short period?
No GPS, as few radio frequencies as possible
Certifications
Technical problems
Account issues
5
Error message to create a new account
The time and date on the Octopus Watch are incorrect
Which OS versions does Octopus Watch support?
I forgot my password
Why is my phone or my tablet often logged out?
Troubleshoot
2
Firmware troubleshoot
Bluetooth troubleshoot
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